FAQ

  • Do you offer custom prints of specific locations I'm looking for?

    Depending on the location, we may be able to organise custom photos of your chosen location. Please send us a message and we will let you know if this is an option for you.

  • What will my framed print include?

    All photos are printed on Epson Luster 260gsm paper which produces stunning quality images. All framed prints are mounted onto 5mm foamboard backing, and include a 30mm wide white boarder. Your prints will be framed in your choice of black or white, with hanging material provided.

  • Can I purchase prints only? 

    Yes. Prints will come rolled, ready to add to your frames. 

  • What sizes are available?

    The measurements below are our standard print sizes. Please note, this is the size of the print (not including the frame). 

    • A1 (594mm x 841mm)
    • A2 (420mm x 594mm) 
    • A3 (297mm x 420mm)
  • Are custom sizes available? 

    We can to provide custom sizing upon request. Please send us an email at eastcoastphotography@outlook.co.nz and we will let you know what alternative options are available. 

  • What are your frame options?

    Frames are made locally from timber, and are 20mm wide x 20mm deep, finished in black or white. All frames come ready to hang straight on your wall - If your chosen print can be hung landscape or portrait, please let us know your preference.

  • Do you ship internationally?

    Given our items are fragile, we do not offer international shipping (sorry!).

  • What if my frame arrives damaged?

    Please let us know immediately if your frame was damaged during shipping. We will organise a replacement at no additional cost. Please send us a photo of the damage to eastcoastphotography@outlook.co.nz